We create the present and future in our meetings and conversations every day. What can we do to increase the likelihood that we’re creating a future that we all want? We can start by talking more constructively and productively about what matters to us all.

After decades of advising groups in the private, public, and nonprofit sectors, process design and facilitation expert Mary V. Gelinas has integrated her best knowledge of brain and behavioral sciences, mindful awareness, and effective process to create Talk Matters! Her eight essential practices offer us ways to avoid...