Meet Frank Tipple, the sole proprietor of a busy household-removals company in Berkshire. In the course of a wet, freezing winter's day, with four jobs scheduled, he will be pushed to the limits, struggling to keep his sanity when it seems that the whole world is conspiring against him. And as he manfully strives to satisfy the demands of idiosyncratic clients - dealing with estimates, assessing damage claims and organising home moves - he must ensure that his motley crews at A-Z Removals deliver the goods. Based on the author's real-life experiences, Mister Shifter will leave you chuckling...