This work analyzes the Kurdistan Regions potentials in the effective usage of mobile telecommunication service. The study identifies the determinant adoption factors of mobile telecommunicaiton service and to investigate its customers satisfaction. The empirical part of this study is a survey based which uses mixed of qualitative and quantitative analysis approaches. The data is obtained from a questionnaire consisting of 27 key questions, covering service provision and customer satisfaction. A sample of 1,458 respondents is stratified by location, randomly selected by customer...