With each new reported failure of Pure-play e-tailers, there is a growing recognition that the Internet is unlikely to displace traditional channels anytime soon, at least in the world of business to consumer e-commerce. Rather, a number of traditional enterprises have moved to integrate e-commerce into their channel mix, using the Internet to supplement brick and mortar retail channels. Electronic commerce researchers, use terms like "click and mortar," "bricks and clicks," "surf and turf," "cyber-enhanced retailing," and "hybrid e-commerce," now consider the combination of physical and web...
With each new reported failure of Pure-play e-tailers, there is a growing recognition that the Internet is unlikely to displace traditional channels a...