We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high-conflict people. A BIFF Response can be applied in any communication anywhere - online, social media, in a letter or even in person. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors and others anywhere in your life.
BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely, while...
We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our respo...
A practical guide to spotting, avoiding, and outsmarting people with high-conflict personality disorders, from an expert in conflict management and mediation. Do you know someone whose emotions flip-flop from one moment to the next? Do they seem suspicious or jealous of others or antagonize you for no reason? You might be dealing with a high-conflict personality.
5 Types of People Who Can Ruin Your Life is about people who are beyond difficult. When a high-conflict personality coincides with one of five common personality disorders--Borderline, Narcissistic,...
A practical guide to spotting, avoiding, and outsmarting people with high-conflict personality disorders, from an expert in conflict management and...
