IT has remained an inevitable business tool for over many years due to globalization and geographically dispersed markets. What remains unexplored is the potential impact of such technologies in less developed markets. In spite of the argued benefits of IT in supply chain collaboration, there has been limited empirical academic study on the rationale for IT communication tools between supply chain partners, the infrastructure needed for implementation and the impact on inventory management in developing countries. To address this gap, the book takes an extensive look at the...