Knowledge is becoming a critical success factor for organizational performance. Organizations not only should learn but also learn faster to survive, and remain successful. Like any other management initiative, implementing knowledge management in organizations is an investment decision and thus, its outcomes must be defined and measured. To measure success or lack of it, an organization has to develop metrics and benchmarks based on the knowledge management criteria. This book describes a research effort that is a non-experimental, exploratory research to establish criteria for measuring...
Knowledge is becoming a critical success factor for organizational performance. Organizations not only should learn but also learn faster to survive, ...
Upasna A. Agarwal, Karuna Jain, Vittal Anantatmula
This book examines practically useful management and people skills, and looks at competencies from the micro, meso, and macro- lens. At the micro- level, the book examines a range of competencies needed for managing oneself and others in a project environment, such as personality style, cognitive skills, communication skills, and emotional intelligence. The book will also includes discussion on strategies for managing emotions of self and others effectively. At the meso- level, the book discusses basic structure, characteristics, and importance of different types of teams such as virtual...
This book examines practically useful management and people skills, and looks at competencies from the micro, meso, and macro- lens. At the micro- ...
