From gathering business requirements to implementing an IT solution, there is a list of mediators whose tasks are to convey the message between one stage to the next (e.g. end users, business analysts, functional analysts, technical analysts, programmers, etc.) creating some sort of loss-in-translation between requirements and solution. Business Process Management System (BPMS) is a relatively new technology that is aimed at providing one environment where both business and IT practitioners can meet and talk the same language. Just like in business, everything in government boils down to...