This publication investigates the impact of Emotional Intelligence (EI) on educators roles as managers of change in South Africa. It also explores their roles as managers of change, to what extent EI contributes to workplace success and how change impacts disadvantaged, mixed and ex-Model C schools. The ultimate purpose of our publication was to develop a possible framework to assist educators in managing the process of change in an emotionally intelligent way. In developing such a framework, the focus was on presenting an overview of the educator as manager of change; delineating EI as...

Harming the dignity of learners, refusing to hear their side of the story, neglecting to help them retrieve their stolen property: such are the unfortunate occurrences at many South African public schools. Dedicated educators sometimes default, leaving their wronged learners out in the cold. The questions that thus need to be addressed are: What causes this conduct of educators? Is it ignorance of their legal position? Is it insensitivity to common law principles and statutory provisions? Is it sheer carelessness? Mindful of the democratic South African Constitution, this book...