How does a business create strong brand loyalty when there is so much competition for customers' attention and needs? In "Belonging Experiences, " author Jean-Piere Lacroix explores the trends that impact how consumers connect with products and services while outlining a new model for brand engagement based on more than thirty years of leveraging the power of design thinking. The strategies outlined in "Belonging Experiences" provide businesses with easy-to-understand tools that lay the groundwork for a successful brand-engagement initiative. With timely examples and case studies to...