It can be hard to know what to talk about with a bereaved person over a period of time once you have offered your condolences. This book shows how, by using good active listening skills, empathic exploration and a willingness to talk about the hard issues, you can embark on a process of sensitive conversation that helps the bereaved person to come to terms with their grief. Dodie Graves outlines a practical framework of six elements for conversing with bereaved people in a structured but flexible way that avoids prescriptive instructions. The elements include talking about the story of the...