Todays global economy is changing the fundamental
nature of businesses and populations. In short, we
are no longer constrained by national boundaries,
but have become part of an interdependent global
network. One of the key changes this has triggered
is the need to communicate effectively in different
situations with people from different cultures and
languages. It is now recognized that linguistic and
cultural knowledge are two of the most vital areas
of knowledge that organizations must acquire if they
are to integrate, progress and succeed in the
marketplace. Conflict is...