The role and face of the college student has drastically changed with many traditional college students (18-22 year olds) facing extraordinary costs of college tuition, having to work in addition to attending school, and the non-traditional adult learner returning to school has left universities and colleges with little physical space for classes and a need to address the new learners. Online education offers an opportunity for working students to attend college while addressing work and other responsibilities. The problem is that online education is new to not only students, but also...