The SME marketplace is by far the least supported of all businesses with regards to Information Technology. These guys are not home users (of which there is an extremely lucrative and supportive publishing industry) and they are not enterprise customers - when I say 'enterprise', I mean in the way a large scale company might be - who have a dedicated set of 'expert' publishing companies diligently publishing professional guides for every single piece of I.T. conceivably used. The problem for the typical SME is money is scarce. In many ways they are as affected by cash-flow as the home...