Conducting fieldwork for investigating technology use in healthcare is a challenging undertaking, and yet there is little in the way of community support and guidance for conducting these studies. There is a need for better knowledge sharing and resources to facilitate learning. This is the second of two volumes designed as a collective graduate guidebook for conducting fieldwork in healthcare. This volume brings together thematic chapters that draw out issues and lessons learned from practical experience. Researchers who have first-hand experience of conducting healthcare fieldwork...

Human-Computer Interaction (HCI) addresses problems of interaction design: understanding user needs to inform design, delivering novel designs that meet user needs, and evaluating new and existing designs to determine their success in meeting user needs. Qualitative methods have an essential role to play in this enterprise, particularly in understanding user needs and behaviours and evaluating situated use of technology. Qualitative methods allow HCI researchers to ask questions where the answers are more complex and interesting than "true" or "false," and may also be unexpected. In this...

Performing fieldwork in healthcare settings is significantly different from fieldwork in other domains and it presents unique challenges to researchers. Whilst results are reported in research papers, the details of how to actually perform these fieldwork studies are not. This is the first of two volumes designed as a collective graduate guidebook for conducting fieldwork in healthcare. This volume brings together the experiences of established researchers who do fieldwork in clinical and non-clinical settings, focusing on how people interact with healthcare technology, in the form of case...