Organization leaders typically look at each job position, characterized as the same based on pay and job description, in the same way. They hire employees to do that particular job and often do not consider other capabilities that the employees may possess. This book examines how to optimize workforce performance by understanding the diversity of skills and competencies of employees. Diversity is generally explored in terms of gender, race, nationality, disability, and other physical characteristics that differentiate one legally protected group of people from another. In the...

Examines efforts for engaging, retaining, and utilizing an aging workforce in a workplace that is increasingly becoming more technology-centred, and provides reskilling and upskilling strategies to address the skills gaps. The bok features research on topics such as organisational culture, career learning, and agile workforce.

This book develops and amplifies the emerging concept of diversity intelligence, which is the capability of leaders to recognize the value of workplace diversity and to use this information to guide thinking and behavior. Organization leaders need diversity intelligence to better interact with the changing demographics in the US and the global economy, by embracing differences as strengths rather than weaknesses. Without a clear understanding of diversity, leaders are not fully equipped to realize organizational goals through all employees. The author highlights the importance of...