A companion volume to "Metrics for IT Service Management," this book provides a measurement framework that is based on a continuous improvement lifecycle. The measurement framework is aligned with the IT Infrastructure Library (ITIL) set of best practices.
A companion volume to "Metrics for IT Service Management," this book provides a measurement framework that is based on a continuous improvement lifecy...
Mission after Christendom discovers 'new frontiers' for witness in a globalised world. It eloquently describes and analysis the crisis in mission and proposes a new way forward in the light of a series of brilliant and surprising studies of relevant biblical narratives.
Mission after Christendom discovers 'new frontiers' for witness in a globalised world. It eloquently describes and analysis the crisis in mission and ...
In 'Evil Relations', interviews, archival research and, most significantly, David Smith's own vivid memoir are fused to create an unforgettable, often harrowing account of his life before, during and after the Moors Murders.
In 'Evil Relations', interviews, archival research and, most significantly, David Smith's own vivid memoir are fused to create an unforgettable, often...
Drive critical, engaged learning and advanced skills development. Enabling comprehensive, rounded understanding, the student-centred approach actively develops the sophisticated skills key to performance in Paper 2. Developed directly with the IB for the new 2015 syllabus, this Course Book fully supports the new comparative approach to learning. - Cover the new syllabus in the right level of depth, with rich, thorough subject content - Developed directly the with IB, with the most comprehensive support for the new syllabus with...
Drive critical, engaged learning and advanced skills development. Enabling comprehensive, rounded understanding, the student-centred ...
A new series of bespoke, full-coverage resources developed for the AQA 2015 A/AS Level History. Written for the AQA A/AS Level History specifications for first teaching from 2015, this print Student Book covers The Quest for Political Stability: Germany, 1871-1991 Breadth component. Completely matched to the new AQA specification, this full-colour Student Book provides valuable background information to contextualise the period of study. Supporting students in developing their critical thinking, research and written communication skills, it also encourages them to make links between different...
A new series of bespoke, full-coverage resources developed for the AQA 2015 A/AS Level History. Written for the AQA A/AS Level History specifications ...
A new series of bespoke, full-coverage resources developed for the AQA 2015 A/AS Level History. Written for the AQA A/AS Level History specifications for first teaching from 2015, this print Student Book covers The Tudors: England, 1485-1603 Breadth component. Completely matched to the new AQA specification, this full-colour Student Book provides valuable background information to contextualise the period of study. Supporting students in developing their critical thinking, research and written communication skills, it also encourages them to make links between different time periods, topics...
A new series of bespoke, full-coverage resources developed for the AQA 2015 A/AS Level History. Written for the AQA A/AS Level History specifications ...
A new series of bespoke, full-coverage resources developed for the AQA 2015 A/AS Level History. Written for the AQA A/AS Level History specifications for first teaching from 2015, this print Student Book covers The Wars of the Roses, 1450-1499 Depth component. Completely matched to the new AQA specification, this full-colour Student Book provides valuable background information to contextualise the period of study. Supporting students in developing their critical thinking, research and written communication skills, it also encourages them to make links between different time periods, topics...
A new series of bespoke, full-coverage resources developed for the AQA 2015 A/AS Level History. Written for the AQA A/AS Level History specifications ...
A new series of bespoke, full-coverage resources developed for the AQA 2015 A/AS Level History. Written for the AQA A/AS Level History specifications for first teaching from 2015, this print Student Book covers the Royal Authority and the Angevin Kings, 1154-1216 Depth component. Completely matched to the new AQA specification, this full-colour Student Book provides valuable background information to contextualise the period of study. Supporting students in developing their critical thinking, research and written communication skills, it also encourages them to make links between different...
A new series of bespoke, full-coverage resources developed for the AQA 2015 A/AS Level History. Written for the AQA A/AS Level History specifications ...
A new series of bespoke, full-coverage resources developed for the AQA 2015 A/AS Level History. Written for the AQA A/AS Level History specifications for first teaching from 2015, this print Student Book covers The English Revolution, 1625-1660 Depth component. Completely matched to the new AQA specification, this full-colour Student Book provides valuable background information to contextualise the period of study. Supporting students in developing their critical thinking, research and written communication skills, it also encourages them to make links between different time periods, topics...
A new series of bespoke, full-coverage resources developed for the AQA 2015 A/AS Level History. Written for the AQA A/AS Level History specifications ...
