The book contains everything new online communicator would want or need. You�ll find enough technical information on how everything works, but not more than you want to know. You�ll find hands-on tips on what to look for in communications software. And you�ll find action-provoking information on electronic and voice mnai9l, sending facsimiles without a fax machine, electronic data interchange, and how to quickly get your hands on hard-core, industrial strength information such has online services as DIALOG, BRS, Orbit, and The Knowledge Index.