* Illustrates all the steps in preparing qualitative and quantitative literature reviews. * Emphasizes topic selection, locating literature, and avoiding major pitfalls in evaluating and synthesizing literature. * Shows how to improve literature reviews through the judicious inclusion of statistical results found in the literature. * Provides easy-to-follow advice on how to avoid misrepresenting the results of published research in literature reviews. * The numerous examples throughout the text and the nine model literature reviews clarify the process of following the...