Many organizations worldwide are currently exploring the potential gains to be made from working with virtual teams. Although many different things are meant by use of 'virtual' (and indeed by 'teams'), usually it denotes groups of people with common purpose and goals working in different locations and often different time zones; they will be interconnected via a variety of telecommunications networks, perhaps including the Internet and intranet, video conferencing, shared white boards, as well as telephone, mail and e-mail. For organizations implementing such virtual teams there is a great...