Written by two experts who have dedicated their careers to quality improvement, Escape the Improvement Trap: Five Ingredients Missing in Most Improvement Recipes separates itself from other improvement books by looking at why most companies rarely achieve anything more than an average level of improvement maturity. They identify five critical ingredients required for successful improvement: 1. A meaningful business value proposition and strategy that drives key improvement actions2. An engaging environment where people can do their best work3. A focus on meaningful metrics while avoiding...