Higher education institutions (HEIs) have experienced massive changes in the past three decades. Across England, the US, Australia and New Zealand, new public management has introduced corporate governance structures, strategic plans, performance management, quality assurance processes, a client-focused approach to students and curriculum, and a commodification of higher education that has seen an unprecedented growth in international student numbers. Increased numbers of HEIs has stimulated a variety of challenges for administrators, academics, students and the broader community. Drawing on...