Winner of a 2013 Shingo Research and Professional Publication AwardThis practical guide for healthcare executives, managers, and frontline workers, provides the means to transform your enterprise into a High-Quality Patient Care Business Delivery System. Designed for continuous reference, its self-contained chapters are divided into three primary sections:

Defines what Lean is and includes some interesting history about Lean not found elsewhere.
Describes and explains the application of each Lean tool and concept organized in their typical order of use.
Explains how to implement Lean in...