Florence Kennedy offers a unique, modern approach to flower arranging: breaking away from the stiff structure and formality of traditional floral displays, her floristry style is practical, accessible and achievable. In Flowers Every Day, Florence shows how to create stylish flower arrangements at home.

Improving negotiation skills has become an important part of the development of any manager or supervisor. But writing negotiating simulations that are effective can be a hit or miss exercise for any busy trainer. This manual provides you with a set of 24 detailed and proven simulations (and six negotiation 'cases') involving scenarios for purchasing, selling, industrial relations, disputed invoices, change management, problem solving and contract negotiation. The simulations are graded 'basic', 'intermediate' or 'advanced' and provide scenarios suitable for managers wishing to improve...