Center for Creative Leadership (CCL), Barbara Popejoy, Brenda J. McManigle
Conflict is inevitable when people work together, and it's one of the most difficult challenges facing managers. But it's a challenge that successful leaders learn to address. Managers who develop an understanding of difference without judgment and are willing to see more than one perspective or solution are in a good position to manage conflict with their direct reports. Conflict between managers and direct reports highlights a power relationship and affects the work itself--the tasks for which managers and direct reports share responsibility. Managers who look to see both sides of conflict...
Conflict is inevitable when people work together, and it's one of the most difficult challenges facing managers. But it's a challenge that successful ...
