Charles D. Ellis reveals the key events and decisions that tell the colourful, character-driven story of how Goldman Sachs became what it is today.

Expert insights on what sets the great professional firms apart from all the rest

Having devoted a career that spans fifty years to consulting with and studying professional firms in the Americas, Asia, and Europe, author Charles Ellis learned firsthand how difficult it is for an organization to go beyond very good and attain, as well as sustain, excellence. Now, he shares his hard-won insights with you and reveals -what it takes- to be best-in-class in any industry.

Enlightening and entertaining, What It Takes explores firms that are leaders in their particular field...