Salesforce CRM: The Definitive Admin Handbook is the complete guide to implementing Salesforce CRM. Whether you are looking to enhance the core features or you have already started customizing your Salesforce CRM system and are looking for guidance on advanced features. This book will show you how to get maximum benefit from this exciting product. Salesforce CRM is a market-leading customer relationship management (CRM) application that is accessed over the Internet. The CRM application provides facilities to manage sales projections and orders, marketing plans, business process automation...

Microsoft Exchange Server 2013 is a complex messaging system. Windows PowerShell 3 can be used in conjunction with Exchange Server 2013 to automate and manage routine and complex tasks to save time, money, and eliminate errors. Microsoft Exchange Server 2013 PowerShell Cookbook: Second Edition offers more than 120 recipes and solutions to everyday problems and tasks encountered in the management and administration of Exchange Server. If you want to write scripts that help you create mailboxes, monitor server resources, and generate detailed reports, then this Cookbook is for you. This...