"Hasenfeld has done it again. An excellent collection of essays on many of the most important trends and issues involving human service organizations."
--Mayer N. Zald, Professor (emeritus), Sociology, Social Work, and Management, University of Michigan

The Second Edition of this best-selling text provides a comprehensive and state-of-the-art perspective on human service organizations. This vanguard collection weaves the latest theoretical and empirical studies in macro theory with contemporary examples from hospitals, schools,...