"Paul Marciano provides a wealth of prescriptive advice that absolutely makes sense. You can actually open the book to any chapter and gain ideas for immediate implementation." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em

"This book should be in the hands of anyone who has to get work done through other people It's an invaluable tool for any manager at any level." -- John L. Rice, Vice President Human Resources, Tyco International

"Carrots and Sticks Don't Work provides a commonsense approach...