-Given the myriad of complex problems facing higher education, it is difficult to imagine that an administrator at any level of the institution could be effective without engaging in servant leadership. Higher education is a service industry and, consequently, this text is a must read for practicing administrators who are committed to effective leadership.- -Mary Lou Higgerson, Ph.D., vice president for Academic Affairs and dean of the college, Baldwin-Wallace College

-Finally a thoughtful book on servant leadership with direct application to higher education. Includes many...