There is no doubt that conversation analysis (CA) is an impressive and valuable approach to studying discourse, and Wooffitt does an excellent job of demonstrating its analytical sophistication and rigour' - European Journal of Communication

This is an excellent book: clear, engaging and authoritative. It treads a path through the many confusions and provides a map of the fields of conversation analysis, discourse analysis, critical discourse analysis and discursive psychology which is better than any currently available. It will be a valuable resource in...