When you dial 999 for an ambulance, Suzi Brent's could be the voice you hear on the other end of the phone. Working in one of the country's busiest control rooms, it is her job to stay on the phone until the ambulance arrives, and to give instructions that could save your life.
When you dial 999 for an ambulance, Suzi Brent's could be the voice you hear on the other end of the phone. Working in one of the country's busiest co...