The definitive inside account of Toyota's greatest crisis--and lessons you can apply to your own company

"Those who write off Toyota in the current climate of second guessing and speculation are making a profound mistake and need to read this book to get the facts. Toyota is a company that will channel the current challenges to push themselves to even more relentless continuous improvement."
--Charles Baker, former Chief Engineer and Vice President for R&D, Honda of America

"Toyota Under Fire is a superb book and should prove very helpful to American industry's...

The Missing Link to Toyota-Style Success--LEAN LEADERSHIP

Winner of the 2012 Shingo Research and Professional Publications Award

"This great book reveals the secret ingredient to lean success: lean leadership. Not only is it a pleasure to read, but it is also deep and enlightening. This book is an absolute must-read for anyone interested in lean: it's both an eye opener and a game changer."
--Michael Balle, Ph.D., coauthor of The Gold Mine and The Lean Manager

"This will immediately be recognized as the most important book ever published to...