The USA Today and New York Times Bestseller

Meet your sales objective and close more business in 20 minutes a day

• CONNECT with your customer immediately
• EXPLORE customer needs thoroughly and quickly
• LEVERAGE your solutions persuasively
• RESOLVE your customer's questions and objections confidently
• ACT when the time is right

"Your thinking 'What? Another book about selling?' Wrong This book is about winning These days, when those of us who sell need every molecule of competitive edge we can muster, Linda cleverly pulls...

Go from manager to coach--and motivate your staff to unprecedented success

Since the original publication of this classic guide, organizations have recognized that sales coaching is a sales manager's most important role. Now, author Linda Richardson has completely updated and revised Sales Coaching to include the latest tools and techniques, as well as a refined sales coaching process for increasing performance.

Sales Coaching will help you make the essential transition from boss to coach so you can help salespeople achieve their goals. In this new role, you...