Any organization, no matter how stolid, may be unsettled by the news that a new boss is about to take over. Talk in the hallways increases, staff worry about their jobs, uncertainty grows. Even when the change has happened, problems emerge when the boss who was hired to manage 'from above' has to learn about the organization 'from below'. In short, the relationship between bosses and employees is complicated.In this book, Niklas Luhmann scrutinizes this relationship and shows how it is stretched to its limit by communication difficulties, demands for self-representation, problems with finding...