Gain insight and strategic advice for driving value in your organization with this practical guide that condenses a decade of ServiceNow wisdom into the must-know essentials for impactful deployments Key Features Focus on what to do when shaping and leading a ServiceNow journey Explore strategies for making your projects impactful and valuable Guidance for leaders at every level to maximize return on their investments in ServiceNow Book DescriptionServiceNow is the leading enterprise service management platform that enables the effective management of services in a modern enterprise. In...