Evert Gummesson Montserrat D?az-M?ndez Michael Saren
This book aims to stimulate debate in the growing and highly controversial area of measuring scholarly work. The authors examine key aspects of this topic through the lens of the latest theoretical developments in service science and associated fields. It includes chapters explaining the theoretical developments and methodological aspects of measuring the quality of academic teaching and research, while other chapters provide a review and analysis of various types of scholarly work metrics and processes with examples from several countries, cultures, and educational systems. The current...
This book aims to stimulate debate in the growing and highly controversial area of measuring scholarly work. The authors examine key aspects of this t...