The COVID-19 pandemic has changed the face of international and domestic tourism and sharply focused attention on the importance of tourist health, safety and wellbeing like never before. This book offers a unique perspective on the challenges facing the world’s largest service industry to protect and care for customers in a rapidly evolving environment where borders have closed, social distancing rules apply and personal hygiene has become a key focus in everyday life.Yet tourism is a very resilient industry and history shows there is always an immediate surge toward recovery after a...
The COVID-19 pandemic has changed the face of international and domestic tourism and sharply focused attention on the importance of tourist health, sa...