This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance.

Compiling the best practices of business excellence frameworks around the world, this new book addresses the need for innovative research on sustainable business performance.

Compiling best practices and original research, this book examines the factors that influence the sustainability of creativity and innovation in organisations and proposes a toolkit to assess gaps within existing strategy.