Is conflict stealing too much of your day? Do you get constantly interrupted with other people's issues and disputes, wasting your time dealing with unproductive conflict? This book teaches you strategies and techniques to vastly increase your team's productivity and grow a culture you will be proud of by reducing conflict. In this book you will learn powerful and practical tactics to enhance team communication, and effective techniques to develop more beneficial and productive working environments. Malcolm draws on decades of experience, from his first negotiation at aged 14, to an unsolved...