Despite the wide range of technologies involved, the construction industry still relies heavily on one old-fashioned component: the human. The clients, managers, designers, investors, and a whole host of other stakeholders are all involved in a crucial series of relationships that are just as important to project success as technical know-how. As construction projects become increasingly international as well as interdisciplinary, the risk and cost of disharmonious working grows ever larger. The growth of IT and the increased reliance on large mergers and joint-ventures have created new...