Provides a comprehensive examination of the latest strategies and methods for creating technological systems with end users as the focal point of the design process. This publication highlights innovative practices and applications across a variety of areas, such as cloud-based computing services, e-government adoption, and logistics evaluation.

This book provides user studies and theories related to user-centered technology design processes for e-government projects. The technology appropriation process requires that e-government technologies should be in line with the work practices of end users, so that successful usage of these technologies can be realized.