Information technology plays a critical role in business success. Investment in technology can increase productivity. It can provide access to new markets--for example, via the Internet. So understanding information technology and how it can serve your business is important. You also need to understand the cost of the technology that your business relies on and how to make the best use of it. Today, one of your potential technology choices is free and open source software, or FOSS, which does not require license fees or maintenance charges and represents a serious and cost-effective...