The journey from strategy to operating success depends on creating an organization that can deliver the chosen strategy. This book, explaining the Operating Model Canvas, shows you how to do this. It teaches you how to define the main work processes, choose an organization structure, develop a high-level blueprint of the IT systems, decide where to locate and how to lay out floor plans, set up relationships with suppliers and design a management system and scorecard with which to run the new organization. The Operating Model Canvas helps you to create a target operating model aligned to your...

The Open Group IT4IT(TM) Reference Architecture, Version 2.1, an Open Group Standard, provides a vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for managing the business of IT. The Open Group IT4IT Reference Architecture standard comprises a reference architecture and a value chain-based operating model. The IT Value Chain has four value streams supported by a reference architecture to drive efficiency and agility. The four value streams are: - Strategy to Portfolio - Request to Fulfill - Requirement to Deploy - Detect to Correct. Each IT Value Stream is...

This title is a Study Guide for the IT4IT Foundation Certification examination. It gives an overview of every learning objective for the IT4IT Foundation certification syllabus and in-depth coverage on preparing and taking the IT4IT Part 1 Examination. It is specifically designed to help individuals to prepare for certification. This 2nd Edition of the document has been updated to align with the IT4IT Reference Architecture, Version 2.1.This Study Guide is excellent material for:¢ Individuals who require a basic understanding of the IT4IT Reference Architecture¢ IT...

ArchiMate(R), an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. The ArchiMate language enables Enterprise Architects to describe, analyze, and visualize the relationships among architecture domains in an unambiguous way.This Pocket Guide is based on the ArchiMate(R) 3.0.1 Specification. It gives a concise introduction to the ArchiMate language. What's more, it's authoritative with material derived from the official ArchiMate documentation.Topics covered include:¢ A...

Over a long period of time we were receiving demand from different customers and stakeholders requesting our help with analyzing actual levels of IT management practices in their companies and to provide an external, objective look at IT, compare it with other organizations and develop a management summary of our overall findings. While this seems like a straight forward request and is covered by many consulting service providers, we struggled to develop answers to some very simple questions which are crucial to the different management levels from CEO level to IT professionals delivering...

This book is intended as a self-study guide for the VeriSM Foundation, VeriSM Essentials, and VeriSM Plus qualifications. It also supports classroom and online courses for these qualifications. It is based on the requirements of the syllabuses for these three qualifications (Certification requirements for the VeriSM Foundation, VeriSM Essentials, and VeriSM Plus, a publication of the IFDC - International Foundation for Digital Competence).This guide is also useful for all professionals and organizations involved in delivering value to customers through the development, delivery, operation...

Dit Courseware pakket bestaat uit twee publicaties, PRINCE2(R) Editie 2017 Foundation Courseware Nederlands - 2de herziene druk (ISBN: 978 94 018 0326 7) en Projectmanagement op basis van PRINCE2(R) Editie 2017 (ISBN: 978 94 018 0004 4). Het Courseware is Nederlands en er wordt Engelse terminologie gebruikt, geschikt voor het Engelse PRINCE2(R) Editie 2017 examen.Waarom een PRINCE2 training volgen? In ieder project komen zes variabelen voor, daarom zijn er bij een project zes aspecten die beheerdmoeten worden:- Geld, Tijd, Kwaliteit en Scope- Risico's- BenefitsPRINCE2(R) is een geintegreerd...

Voor trainers is er gratis extra materiaal bij dit boek beschikbaar. Dit is te vinden onder het tabblad "Training Material". Log in met uw trainersaccount om het materiaal te raadplegen. Dit handboek 'Projectmanagement op basis van ICB versie 4' vervangt het zo succesvolle handboek 'Projectmanagement op basis van NCB versie 3'. Ook deze nieuwe versie is weer bedoeld voor alle projectprofessionals zoals projectmanagers, teammanagers en PMO-medewerkers als ook voor al diegenen die projecten moeten aansturen, zoals opdrachtgevers en andere leden van de projectstuurgroep.

Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSM provides guidance on how to manage the variety of service management approaches which have now become common practice. The courseware is designed to support your learning about the VeriSM concepts and to be a guide to your understanding of serivce management and its use across the whole organization.