Theultimate test of management is performance -the achievement of actual results. Why, then, do Australian managers concernthemselves with their colleagues' personalities and motives? Why have they become infatuated with emotional intelligence and, in bizarre cases, with spiritual intelligence?Traditionally, managers who performedearned the right to argue with their colleagues.Nowadays, individuals who argue are said tolack 'soft skills'while a sad few are thought to be suffering from apersonality disorder.
The popularity of soft-skill management has created psychomanagers: managers...
Theultimate test of management is performance -the achievement of actual results. Why, then, do Australian managers concernthemselves with their co...