As organizations evolve into global networks, Lean initiatives must now meet new needs. This book demonstrates how to use Lean thinking to uncover and reduce waste in the interactions required in today's global organizations. Currently, people must coordinate actions and collaborate with teams sitting in geographically separated places; thus, excellent communication is a must. However, misunderstandings and lack of clarity cause high, unbudgeted costs. The book provides ideas, illustrations, and examples on how Lean can highlight the problems created in these interactions so they can be...