The office cleaning industry is a hodge-podge assortment of companies with little or no industry oversight. That means that almost anyone can hang out a shingle and call themselves a commercial cleaning company. Because of this low threshold to entry, you are likely to receive less than stellar systematic cleaning service. And sometimes the people getting into the business do not have the good business sense for running a cleaning company. Not only that, several of the large national companies are only selling by price and cutting quality of service. How can you protect yourself? In this book...