The way businesses manage reward has not adapted to changes in the employment relationship and the nature of work in the digital age. Reward is usually treated like a clock, as if it were predictable and easy to read. In reality, it is part of a large complex ecosystem-it is often like a thundercloud, dark, volatile, and difficult to understand. This book uses ideas from behavioural science to re-define the meaning of reward for the digital age. It explains how the intrinsic psychological rewards are just as important as pay and the other extrinsic rewards. It also shows how reward can easily...

The way businesses manage reward has not adapted to changes in the employment relationship and the nature of work in the digital age. Reward is usually treated like a clock, as if it were predictable and easy to read. In reality, it is part of a large complex ecosystem-it is often like a thundercloud, dark, volatile, and difficult to understand. This book uses ideas from behavioural science to re-define the meaning of reward for the digital age. It explains how the intrinsic psychological rewards are just as important as pay and the other extrinsic rewards. It also shows how reward can easily...