Milestone Deliverables - the preeminent ERP implementation methodology - has been updated in this latest edition. This concise reference text provides project managers, key users, and steering committee members the tools they need to plan and implement complex ERP projects, including management of the predictable Emotional Curve. The Milestone Deliverables premise is simple and powerful: if managers and their teams are given an ability to measure project outputs, they will be rewarded with an organizational culture focused on deliverables. This book breaks an ERP project down into 13 phases,...