In the preface to The Portrait of a Lady, Henry James suggested that ' t]he house of fiction has ... not one window, but a million... At each of them stands a figure with a pair of eyes ... He and his neighbours are watching the same show, but one seeing more where the other sees less, one seeing black where the other sees white, one seeing big where the other sees small, one seeing coarse where the other sees fine. And so on...' Opening new windows by taking a fresh look at the complex realities in which architecture, planning and urban politics operate, has had dramatic consequences...